YOUR PRIVACY MATTERS
Privacy Policy
How we collect, use, and protect your personal information
Last Updated: January 2025
At Savor Real, we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you have questions about our privacy practices, contact us at contact@grainyplates.com.
1. Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
Information You Provide Directly:
Contact Form Submissions: When you use our contact form, we collect your name, email address, subject, and message content.
Newsletter Subscriptions: When you subscribe to our email newsletter, we collect your email address and may collect your first name.
Comments & User Content: If you leave comments on our blog or submit recipes, we collect the text of your comment, your display name, and email address (not published).
Account Information: If you create an account, we collect username, email, password (encrypted), and any profile information you provide.
Information Collected Automatically:
Log Information: Our web servers automatically record information such as your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
Device Information: We collect information about your device including device type, mobile device identifier, and mobile operating system.
Cookies & Tracking: We use cookies, web beacons, and similar tracking technologies to enhance user experience and gather analytics. You can control cookies through your browser settings.
Analytics Data: We use Google Analytics and similar tools to understand user behavior, traffic patterns, and site performance.
Information from Third Parties:
Email Service Providers: If you subscribe to our newsletter through MailChimp, they provide us your email address and subscription status.
Social Media: If you interact with us on social platforms, those platforms may provide public profile information.
Third-Party Services: Payment processors, hosting providers, and other service providers may share information necessary for their services.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To respond to your inquiries, send requested information, and provide requested services.
Communication: To send newsletters, recipe updates, cooking tips, and other content you’ve subscribed to.
Website Improvement: To understand how users interact with our site, identify technical issues, and optimize user experience.
Personalization: To personalize content, recommendations, and communications based on your interests.
Marketing: To send promotional emails about new recipes, features, or products (with your consent).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Safety & Security: To protect against fraud, abuse, and unauthorized access to our website.
Analytics & Research: To analyze usage patterns, conduct market research, and improve our services.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
Service Providers: We share information with vendors who assist us in operating our website, sending communications, and conducting analytics (e.g., hosting providers, email services). These providers are contractually obligated to keep your information confidential.
Your Consent: We may share information when you explicitly consent to sharing for a specific purpose.
Legal Requirements: We may disclose information if required by law, court order, or government request.
Business Transfers: If Savor Real is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Public Content: Comments you post publicly on our blog may be visible to other users. Your submitted recipes or stories may be featured with your permission.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption: Sensitive information is encrypted using SSL/TLS technology during transmission.
Secure Storage: Personal information is stored on secure servers with restricted access.
Password Protection: If you have an account, your password is encrypted and never stored in plain text.
Access Limitations: Only authorized Savor Real personnel with a legitimate need can access personal information.
Note: While we implement security measures, no internet transmission is completely secure. We cannot guarantee absolute security of your information.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze website usage.
Essential Cookies: Required for website functionality (login, form submission).
Analytics Cookies: Track user behavior to improve website performance.
Preference Cookies: Remember your settings and preferences.
Marketing Cookies: Used for targeted advertising and retargeting campaigns.
Control Your Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.
6. Third-Party Services & Links
Savor Real may contain links to third-party websites and integrations with third-party services. We are not responsible for the privacy practices of these external sites and services.
MailChimp (Newsletter): We use Mailchimp to manage our email newsletter. Your email address is stored on their servers per their privacy policy.
Google Analytics: We use Google Analytics to understand user behavior. Google has its own privacy policy governing their data practices.
Pinterest: We maintain a Pinterest account and may embed Pinterest content. Your interactions with Pinterest are governed by their privacy policy.
Social Media: We may use social media plugins. Your interactions are governed by the respective social platform’s policies.
We recommend reviewing the privacy policies of third-party services you interact with.
7. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information (right to be forgotten), subject to legal obligations.
Portability: You can request your information in a portable format that can be transferred to another service.
Unsubscribe: You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us.
Opt-Out: You can opt out of certain data collection and processing activities.
To exercise any of these rights, please contact us at contact@grainyplates.com with your request and verification of identity.
8. Children’s Privacy
Savor Real is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13 without verifiable parental consent, we will delete that information. If you believe we have collected information from a child, please contact us at contact@grainyplates.com.
9. GDPR & CCPA Compliance
GDPR (General Data Protection Regulation): If you are in the European Union, you have rights under GDPR including access, correction, deletion, portability, and objection to processing. We process data based on your consent or legitimate interests. You have the right to lodge a complaint with your local data protection authority.
CCPA (California Consumer Privacy Act): If you are a California resident, you have the right to know what personal information is collected, to delete personal information, and to opt-out of the sale/sharing of personal information. Savor Real does not sell personal information to third parties. Contact us at contact@grainyplates.com to exercise CCPA rights.
10. Data Retention
We retain personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy:
Newsletter Subscribers: Retained until unsubscribe or request for deletion.
Contact Form Data: Retained for 2 years for correspondence purposes.
Website Analytics: Retained for 26 months per Google Analytics default.
Comments: Retained as long as publicly posted or until deletion requested.
Account Information: Retained while account is active, then deleted after 1 year of inactivity unless otherwise required by law.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy with a revised “Last Updated” date. Your continued use of Savor Real following updates constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
By using Savor Real, you acknowledge that you have read and understood this Privacy Policy and consent to our collection and use of information as described.